Terms and Conditions

Terms & Conditions

Shipping and delivery

Eakers DIY express delivery charges in mainland UK including VAT :

Local Delivery for Bulcky Items by our own drivers is charged according to item and distance from our address.

For Online Orders Delivery to Mainland UK is free for Orders Over £25 Next day express delivery within Mainland UK is £4.98 and for orders under £25.  Anything outside of mainland UK will include a charge upon receipt of order.

For the case of an international order, please inquire for delivery options via email: [email protected] or call on 01363 775555.

If orders are made before 12pm, goods will dispatched on the same day. Orders made after 12pm will be shipped the following working day. Next day delivery prices apply as mentioned.

Pricing

All prices listed on the website are inclusive of VAT at the relevant rate.

The VAT charge will be detailed on all Eakers DIY invoices.

Payment

Once payment of goods has been authorised, we will ship all orders to the requested location on the order. We accept payment from most credit and Debit cards and additionally through PayPal.

Due to the large list of products available on the website, at times it can occur that the price listed on the website may in incorrect due to not being updated. If the price listed is more than the correct price, we will charge you for the correct price and the same will apply if the correct price is more than the price listed. In such a case, we will ensure that we contact you to explain this or reject your offer with a response as to why. This ensures you are not paying more than you may have expected and can decide whether to re-purchase a product at the correct price.

Returns & Placements

Please contact us via email at [email protected] or call us on 01363 775555 to report any problems with your order. We consider it to very important to ensure the information we provide for each product allows you to make the right decision when purchasing from our website. We try to make certain that we take care in packing and shipping our products to prevent any damage. However, in the case of faulty goods or the wrong goods have been sent, equally if you are unhappy with the product for any reason, you are entitled to the 14-day cooling off period you must cancel your order, starting the day after you receive your goods. We additionally offer a 30-day money back guarantee subject to the goods being unused and are returned in the original packaging.

Viewing orders

If you have an account, all orders can be viewed through ‘My account’ on the Eakers DIY website once you have registered online.

You can view a summary of your order after you have paid – This will also be emailed to the email addresses provided on the order

Updating your account

By Visiting ‘My Account’ through the Eakers DIY website and change/update your details.

Guarantees

Some of our goods are sold with a manufacturer’s warranty, guarantee or similar assurance (please see the product description on our website for further details). Any complaints, queries or claims under a manufacturer’s warranty, guarantee or similar assurance must be made direct to the manufacturer. We do not have any responsibility or liability under or in connection with any such warranty, guarantee or assurance.

Any manufacturer’s warranty, guarantee or similar assurance applies in addition to your legal rights.

Disclaimer

We take great care in making sure that the information displayed on the website is accurate. Information such as price us subject to change without notice. Without reducing or affecting your statuary rights, Eakers DIY makes no representations or warranties either that the information in or accessible via this website is accurate, complete, or current, nor of any other kind, express or implied, with respect to this website or the products, information, materials or content including, without limitation, warranties of merchantability and/or fitness of any product for a particular purpose.

Statuary rights

Your Statutory Rights are unaffected by anything appearing in these terms and conditions.

Extended warranty

Some products may have an extended manufacturer’s warranty available. These need to be registered within 28 days of purchase. Please see the product documentation for more information.


Statuary rights

Your Statutory Rights are unaffected by anything appearing in these terms and conditions.

Extended warranty

Some products may have an extended manufacturer’s warranty available. These need to be registered within 28 days of purchase. Please see the product documentation for more information.