Delivery Information

Delivery Information for Eakers DIY

Shipping Locations: We currently offer shipping within the United Kingdom (UK) only. Unfortunately, we are unable to send large bulk items and liquids to the Isle and Highlands regions.

Shipping Methods: To ensure reliable delivery, we utilize reputable shipping carriers such as Royal Mail, DHL, or other trusted providers. The shipping method and cost will be calculated during checkout based on your location within the UK and the size and weight of your order.

Shipping Times: Our goal is to process and ship orders promptly, usually within 1-2 business days. However, please note that shipping times may vary depending on the carrier and your location within the UK. Estimated shipping times will be provided at checkout, but please be aware that these are approximate and not guaranteed.

Shipping Confirmation: Once your order has been shipped, we will send you a shipping confirmation email. If available, this email will include tracking information so that you can monitor the progress of your delivery.

Delivery Address: When placing your order, it is vital to provide an accurate and complete shipping address. We cannot be held responsible for delays or additional shipping charges caused by incorrect or incomplete addresses provided by customers.

Delivery Acceptance: It is your responsibility to be present at the delivery location to accept the package or make alternative arrangements for delivery. If you are unavailable, the carrier may leave a delivery notification or attempt redelivery. Should the package be returned to us due to failed delivery attempts or an incorrect address, additional shipping charges may apply.

Shipping Fees: Shipping fees are determined by factors such as the size, weight, and destination of your order and will be displayed during checkout. Please note that shipping fees are non-refundable, except in cases where the error is on our part.

Damaged or Lost Packages: In the event that your package arrives damaged or is lost during transit, please contact us immediately. We will collaborate with the carrier to resolve the issue and ensure that you receive your order or a refund, as applicable.

Order Cancellation: Once your order has been shipped, it cannot be cancelled. If you need to cancel or modify your order before it has been shipped, please contact us as soon as possible.

Returns: For details regarding our return policy, kindly refer to our Return Policy, available on our website.

Contact Us: If you have any questions or concerns about our delivery information or shipping practices, please reach out to us using the contact information provided on our website.

We kindly request that you carefully review our delivery information before placing your order. By proceeding with an order, you acknowledge that you have read, understood, and agreed to our delivery information and shipping practices specifically for UK deliveries.