COVID-19 Update 25/03/20 – delivery service and Collection only until further notice
New Business Hours 8am – 1pm Monday to Friday
Following clarification from the Government who have confirmed that we are able to continue to operate our business within new guidelines, we will keep the Store closed to customers but we will be running a delivery service to existing customers where possible (taking into account that we are working with minimum staff from the 25th March).
Please don’t visit the store as you won’t be allowed on the premises. Place orders via phone(01363 775555) or email(email@example.com). We will work with you to arrange a suitable time and date for your order to be delivered or arrange collection at designated time.
This decision allows us to ensure all colleagues work in line with social distancing measures as set out by the health service in order to protect their welfare. We have taken several measures to help prevent the spread of the virus, including:
-Providing regular advice to colleagues on maintaining the highest hygiene standards
-Increased hygiene measures in the store including regular cleaning of handles, doors, surfaces, till points and card machines
-We’re no longer asking customers to physically sign for deliveries,
We apologise for any inconvenience this might cause and would like to thank you for your support and understanding through these difficult and uncertain times.
We would like to keep you updated with the steps that we at Eakers DIY are taking against COVID-19.
-Eakers DIY is strictly against COVID 19 profiteering, and we fully guarantee our pricing.
-We are restricting payment of goods to card only. We apologise for any inconvenience, but we feel that this is the correct step to take.
-Out of respect, please keep a 2m radius from all people.
- We are cleaning the main contact surfaces every hour to help maintain your health and ours.
-From the 22nd of March, we will no longer be opening on Sundays and until further notice, all other hours will remain the same.
-To further help our Customers and reduce personal contact, you can call us, message us or email us. Simply pay over the phone and we can keep your order ready for collection. If you are self isolating, we can arrange free delivery in Crediton area.
-Our delivery drivers are not permitted to enter houses or hand over shopping bags on your doorstep. Please mention as part of your Delivery Instructions if you are self-isolating so that our drivers can organise with you how to best deliver your order.
Thank you for your ongoing support as we work through these challenges.
We will keep you updated daily if there are more changes and will continue to keep the store open as well as helping you where we are able to. Please find the contact details below if you need to get in contact with us.
Thank you for your support and shopping local.
The team at Eakers DIY