Eakers DIY Delivery Charges in Mainland UK including Vat are as follows;

                                  Standard                  Next Working Day

Orders Under £100.00:      £10.00                       £15.00

We are very happy to deliver outside Mainland UK but delivery costs will be quoted upon receipt of order.

If you have any queries relating to the delivery of your order you can contact us on 01363 775555 or e-mail us at info@eakersdiy.co.uk.

Returns & Refunds Policy

We at Eakers DIY aim to provide you with as much information as we can about each product so that you can make an informed purchasing decision. However, to give you additional confidence, we will allow you to return any item if it is not what you require within 7 days of receipt as long as it has not been used and is returned in its original undamaged packaging.

All you need to do is to contact us on 01363 775555 and we will issue you with a Returns Code, explain our simple Returns Procedures and discuss with you the easiest and most convenient way for you to return the item(s) to us. You should then return the item(s) to us by the agreed method together with a completed Goods Return Form which will have been sent to you with your original order. Unfortunately we cannot accept proof of posting as confirmation of delivery.

Upon receipt of the item(s) we will refund the full value of the item(s) subject to them being unused and in their original condition and packaging.

Faulty, Incorrectly Supplied and Damaged Items To return Defective or unwanted items, please let us know the reason of the return by email, telephone,  fax or post immediately.  Any items delivered to you must be inspected on delivery to confirm it has not been damaged during transport, if the goods are damaged when you receive them  you must not sign for it make the courier aware of this, otherwise it cannot be returned.  We cannot claim for any goods from our transport provided that is signed for as unchecked or as received in good condition unless it is signed as Damaged. please DO NOT SIGN for the goods until you have checked them over for damage If your item is not faulty we accept returns for refund within 7 days working days from the date you received your order. In this case you are required to return the goods at your own cost undamaged and in their original packaging and you will receive a refund for the item price of the order.